How Do We Begin?          

Actually, it's a pretty simple process. It all starts with an idea. Usually yours. Most customers

have a pretty good idea of what they want. If not, our experienced design staff will be happy

to provide assistance at no additional cost to you. You may contact us, either by fax, telephone

or via email. See our "Contact us" page for additional information. Listed below is our

"Eight Steps to Satisfaction", and represent our procedures....

 

 INTRODUCTION....

We all introduce ourselves and discuss your project in detail.

 

 DESIGN....

After the introduction, we take the gathered information, followed

by doing additional research and design, and direct the process toward

creating the piece of furniture we have discussed.

 

 PRESENTATION....

We firmly believe a picture is worth a thousand words,

and since this piece is a custom creation, a visual aid is needed. With the

aid of an AutoCAD program, we design the piece in an isometric view,

assuring you, the customer, that the furniture you purchase is exactly what you

want. A fully descriptive specification and cost proposal will accompany the

isometric drawing. You will receive a full presentation package.

 

 ACCEPTANCE.....

At the point where you accept the furniture design and

terms of purchase, your order is placed in our production schedule.

 

 DETAILING.....

Even though we will have initially designed the appearance

of the furniture, we must also engineer its construction. Full shop

drawings showing construction techniques, materials and dimensions are then made.

 

 APPROVAL....

The submitted shop drawings are sent to you for your final

approval prior to the project entering our shop. All stain color samples

and details are reviewed extensively, assuring you that all aspects of the

furniture design and construction are correctly outlined. Once you have

approved everything, we then order material and begin production.

 

 FABRICATION....

This is the final stage, prior to delivery. Your approved

drawings and any changes made during the above steps are incorporated

into the piece. The information is then given to a selected craftsman. The

furniture is built by a single craftsman, and signed and dated by that

individual. This assures you that your furniture is priceless, and is a

unique piece of artwork.

 

  DELIVERY AND INSTALLATION.....

Now your product is completed to meet your specifications,

 and we are proud to deliver the finished furniture to

your home or office. Local deliveries are installed by the very same

craftsman who built your furniture. Out-of-state orders are crated in wood and

shipped LTL with full instructions and a copy of the engineering drawings. All

these design and construction services are accompanied by our full 5-year

warranty against material defects and craftsmanship-related problems.